I think it's very interesting that the only positive defense of Duplex that I'm seeing, is about using it for accessibility purposes. And you know what? It's a

I think it's very interesting that the only positive defense of Duplex that I'm seeing, is about using it for accessibility purposes. And you know what? It's a really really good point, Duplex could help a lot of people get things done. You know what else? There are already services like that, and they always announce themselves. Making that cheaper and more automated, so it can benefit more people, seems like a fantastic idea. No need to turn humans answering phones into an API to do something good in the world. I used to do phone support for an ISP in the 90s and I would get calls quite often from someone who would announce that they were interfacing between me and a text based system for a deaf customer. If a robot did the same thing, I think everyone would be fine with that.