4 ms·
> Not sure why Barber/Salon would not also use robot assistant built by Apple or Microsoft or some other non-Google company to answer the phone. I think this w
by rtkwe 9y ago
> Not sure why Barber/Salon would not also use robot assistant built by Apple or Microsoft or some other non-Google company to answer the phone.
I think this will eventually happen but it is a harder tool to implement than requesting reservations. In making one most questions and responses from the restaurant are pretty constrained and are pretty simple. A bot for taking reservations has to be able to answer pretty much any question about the services available; menu, special requests, available services (eg: shampoo @ at a salon). Then on top of that businesses will probably require a high performance bar for their receptionist bot than a customer needs for an assistant bot just because a sub-par bot could drive people away without the business noticing.