I'm not sure what is the problem here. It's a piece of software that was released to the public on Github and if anyone decided to use it shouldn't expect it to

I'm not sure what is the problem here. It's a piece of software that was released to the public on Github and if anyone decided to use it shouldn't expect it to work without flaws. If it was a piece of crappy software that I wrote and put it on Github, I am going to get criticize to the point that it's worthless, I'm not sure where is the open source spirit going this way.