You're right that part of it is "if you have to ask, you can't afford it". But it's also frustration that they don't have a predictabe, structured pricing plan

You're right that part of it is "if you have to ask, you can't afford it". But it's also frustration that they don't have a predictabe, structured pricing plan - they almost certainly tailor it to specific clients above the intro tier (otherwise, why not list it?). Now I understand custom pricing has to be implemented at some level, but you usually see multiple pricing tiers before it kicks in.