What I don't see many people commenting on is how this benefits small business. My barber, my Dr., my mechanic, my favorite restaurants, etc. are all small "sh

What I don't see many people commenting on is how this benefits small business. My barber, my Dr., my mechanic, my favorite restaurants, etc. are all small "shops". They don't have online booking nor do they want it. They answer phones and this allows clients to interact easier with them and it requires Zero investment for the small business. This is technology adapting to a communication hole IMO and I think it's quite a positive thing.