I use the email-to-board feature of Trello and just include the address as a BCC when replying to clients, or just forward it if I'm not replying. Everything go

I use the email-to-board feature of Trello and just include the address as a BCC when replying to clients, or just forward it if I'm not replying. Everything goes into the "Incoming" column which I can then prioritize. Works great for me.