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Out of curiosity, did you have a paid support plan for Google Maps, or what are you basing your impressions of their support on? Also, part of the Google Maps

Out of curiosity, did you have a paid support plan for Google Maps, or what are you basing your impressions of their support on? Also, part of the Google Maps Platform launch is that support (as in, being able to file tickets and get answers) will be extended to all users: https://mapsplatform.googleblog.com/2018/05/introducing-google-maps-platform.html https://mapsplatform.googleblog.com/2018/05/introducing-goog... Disclaimer: I used to work on Maps Support at Google.

tboyd47 8y ago
I'm just relaying the reason the senior director gave us for the switch. I evaluated Mapbox, but more from the angle of can we use this rather than should we. It was really as if the decision had been made already. We did have a paid package with Google Maps. Good to hear that Maps is amping up their support.