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Does your secretary or father pretend to be you when making the appointment? Google Duplex is pretending to be a human without the knowledge or permission of th
by cpeterso 9y ago
Does your secretary or father pretend to be you when making the appointment? Google Duplex is pretending to be a human without the knowledge or permission of the person on the other end of the call.
- tsbertalan 9y agoOne of the samples claimed to be an agent acting on the behalf of a client. Google says they're still deciding on the best format for these calls--here's hoping they take the criticism of people like you into account, and go with something like that example. Of course, I don't really see why there needs to be an attempt to pass as human at all. It would be fine with me if they just reinvented the phone tree with a better ux. Especially since it's billed as a business-facing call.