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It was the most impressive thing in the keynote for sure, but given the current state of AI we should have no reason to believe that this would work well enough
by zerostar07 8y ago
It was the most impressive thing in the keynote for sure, but given the current state of AI we should have no reason to believe that this would work well enough to be employed at scale. It also feels weird that it is trying to trick the callee that it is a human. I believe even if they used a mechanical voice, the system could work, because businesses would learn to recognize the "google call" and respond to it the way they respond to any voice-enabled call center. It seems to me it is more of an (impressive) PR thing than something that will get actual use.
- isthispermanent 8y agoI agree. There's a whole world where I imagine businesses with stickers like the Visa accepted here stickers, except something like "Siri accepted here" or "Siri works here", whatever the wording. That way you would know that you could use Siri to interact with that business on your behalf. That takes away part of the resistance to phone bots by people that answer phones, them expecting those calls.