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It easily could be used unethically. How about hard to get reservations that become available at a certain time or the only way to get one is to keep trying (a
by erdo 8y ago
It easily could be used unethically. How about hard to get reservations that become available at a certain time or the only way to get one is to keep trying (a real human wouldn't stand a chance against a Google robo-call).
Or being used by a restaurant competitor to keep the phone lines busy with endless reservations and cancellations. Nothing you can't do with a motivated human of course, but the cost and ease of use makes a difference I think.
- bertil 8y agoIt seems a very obvious pattern that Google would be able to detect.
- ForHackernews 8y agoAnd you think Google will be the only ones using this technology for the foreseeable future?
- bertil 8y agoHonestly, handling a realistic voice is incredibly hard; being able to parse context, including from structured, partial information, even more so. I don’t know if the progress in training processors, LSTM structure in the next year, but I doubt many companies will have enough conversations to train their models -- other than the operator of, say, Google Voice. I am willing to believe that any company who can offer that service as a service will know that they need to monitor for abuse, and have a very sophisticated team to catch those. That might include Apple, Amazon, Baidu (who probably won’t launch it in English). Facebook wasn’t able to see something like that working and they abandoned M four months ago.
- deleted 8y ago[deleted]