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Eh, more likely the AI phone reservation system will also plug into something like OpenTable or it's descendants and Duplex and it's descendant will just check
by rtkwe 9y ago
Eh, more likely the AI phone reservation system will also plug into something like OpenTable or it's descendants and Duplex and it's descendant will just check there first.
- ksk 9y agoMaybe.. but voice is a common data format, like piping text streams in UNIX. Don't need gatekeepers like OpenTable...
- rtkwe 9y agoYeah and the front of house software we're talking about probably plugs/will plug into multiple similar services. Voice isn't a good analog for unix's text piping because it has to go through encoding and decoding on each end and passes through the lossy phone lines and then through interpretation on top of all that.
- ksk 9y agoOh, I didn't mean it to be a perfect analogy, because nothing is. Text piping is fragile in other ways because it can be broken trivially by changing the order, formating, padding etc, in ways that voice isn't.