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>I don't see any easy answers to Amazon's problems. Machine learning is the obvious hot answer. If you could train a model on how accounts that tend to post b
by joncrane 8y ago
>I don't see any easy answers to Amazon's problems.
Machine learning is the obvious hot answer. If you could train a model on how accounts that tend to post bad accounts behave (like another reply said, do they browse a lot? do they tend to hit every product they order via a direct link?), you can set up a decent filter. Even things humans might not necessarily notice, like what time of day they tend to write their reviews or their zip code; AMZN has a treasure trove of data to work with.
Given the other story about AMZN on the front page currently (the book publisher's account being suspended), AMZN probably isn't afraid to let the AI ban accounts straight out and let them apply for reinstatement.
But then again, I also saw something today (sorry can't remember where) that the Data Scientists are all 100% engaged in building models that make people buy more, not fixing things. Because honestly, does this problem make that many people avoid AMZN completely? No.