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And yet, it's not technology that does this. It's the inherent nature of systems, and has been around for a long time: https://www.youtube.com/watch?v=JtEkUmYe
by danielvf 8y ago
And yet, it's not technology that does this. It's the inherent nature of systems, and has been around for a long time:
https://www.youtube.com/watch?v=JtEkUmYecnk https://www.youtube.com/watch?v=JtEkUmYecnk
- jandrese 8y agoAt times it seems the whole point of bureaucracy is to empower people to say "no" even in cases where the complainant has a valid case. You save money by nickles and dimes by forcing people to be a slave to the process and not allow any pesky sense of justice or empathy to impact their moneymaking performance.