Maybe if the story author had written a bot to reply "I don't understand. Please tell me what I did wrong." to every bot-generated email from Amazon, he could h

Maybe if the story author had written a bot to reply "I don't understand. Please tell me what I did wrong." to every bot-generated email from Amazon, he could have made a more entertaining story. He could include some graphs of the reply-counts, estimate the AZ bot's latency, and draw out some maps of the various routes taken by the messages.