2 ms·

So less like 1984 and more like the movie Brazil? It was not too long ago that Amazon used to be known for amazing, human, customer service.

• s17n 9y ago
  Great customer service but ruthless with their suppliers. The author here falls into the latter camp.
  • dv_dt 9y ago
    Good point, though I feel like their customer service has slipped too - e.g. allowing counterfeits to mix into supply of products is not customer friendly.