A very important part I think is "the fool was not me". It's important to not to hear others and to take your time to analyze your thoughts (it's not an introve

A very important part I think is "the fool was not me". It's important to not to hear others and to take your time to analyze your thoughts (it's not an introvert thing of course). First you may want to experience your feelings (you feel hurt, vulnerable, angry), but then try to understand what made you angry. Maybe you have an inner need for contribution and the other person states that instead of contributing, you made something terribly stupid (from his point of view) so you feel hurt. And then, think about the abusive manager in this case. what may he feel, what may be his needs? Isn't is possible that he felt ashamed because he needed stability, but that need was undermined during his presentation? Most of these are in the presentation in a form or another, but in fact this is a mediating thechnique by Marshall Rosenberg, called NVC. Anyway, take your time. Don't be ashamed to look into your heart. This is easier said than done, but it's possible to get better in it.