4 ms·

It doesn't for the simple reason that they provide updates for the entire year. Surely those updates aren't provided for free. They are provided for purchase yo

It doesn't for the simple reason that they provide updates for the entire year. Surely those updates aren't provided for free. They are provided for purchase you made in advance for a year. If I cancel midway I should be entitled for all the updates till the end of the period. Unless those updates were free and not part of the sale. In which case, the licensee should still get those updates anyways for the period. You look at it either way it still doesn't make any sense. Or, they should return the update fee they charged for the year during the sale on pro-rata basis. Also, how would you account for it? You can't retrospectively change the nature of purchase from subscription to a one-off sale! That would be audit hell for their accountant.

concerned_user 8y ago
They sell you version at the time of purchase (fallback license) + access to updates, all accounted at the date of purchase. So when your subscription runs out in theory you could get old version then apply updates but you have no access so no updates for you.
- shripadk 8y ago
  > then apply updates but you have no access so no updates for you. But that is denial of service that I legitimately paid for. Either they should provide the updates till end of subscription or refund the collected update fees pro-rata (viz. if I cancel after 9 months of purchase, 3 months of excess update fee collected should be refunded).
  - andrei_says_ 8y ago
    My sense is you paid for the software as it is on the date of purchase. With that you get a trial of all updates for a year. If you don’t like the trial you don’t pay and revert to the version you paid for.
    - shripadk 8y ago
      Yes it's possible to think of it that way and it makes sense now! However, they should explicitly mention it in their license terms that the updates are provided on trial basis and valid for a year and those updates can be purchased as a version upgrade at the end of the year.

concerned_user 8y ago

They sell you version at the time of purchase (fallback license) + access to updates, all accounted at the date of purchase. So when your subscription runs out in theory you could get old version then apply updates but you have no access so no updates for you.

shripadk 8y ago
> then apply updates but you have no access so no updates for you. But that is denial of service that I legitimately paid for. Either they should provide the updates till end of subscription or refund the collected update fees pro-rata (viz. if I cancel after 9 months of purchase, 3 months of excess update fee collected should be refunded).
- andrei_says_ 8y ago
  My sense is you paid for the software as it is on the date of purchase. With that you get a trial of all updates for a year. If you don’t like the trial you don’t pay and revert to the version you paid for.
  - shripadk 8y ago
    Yes it's possible to think of it that way and it makes sense now! However, they should explicitly mention it in their license terms that the updates are provided on trial basis and valid for a year and those updates can be purchased as a version upgrade at the end of the year.