I would add to this: make MS web apps compatible with all browsers. It really does not make any sense that for big apps that cost a lot of money like Dynamics a

I would add to this: make MS web apps compatible with all browsers. It really does not make any sense that for big apps that cost a lot of money like Dynamics apps you have to use IE or the app does not work. I worked on Dynamics CRM for more than a year and I can tell you this: you do not get any relevant benefit from IE as a platform (as a user as well as a developer), it's annoying for developers that cannot use their tool of choice, it's annoying for client that have to switch to a different browser just to use the app. Moreover it's slow and buggy, and this makes the experience with the app, that is not very good, even less pleasant.