Valve (presumably the company you're talking about) is sitting on a money faucet, and while they seem to be good at some things, they're pretty bad at a lot of

Valve (presumably the company you're talking about) is sitting on a money faucet, and while they seem to be good at some things, they're pretty bad at a lot of software/services features which a more traditional management structure could easily do. Flat structure seems like it made more sense for what Valve was 5 years ago than what the product is today.