I tried to be fair in pointing out that Groupon issued a no-hassle refund. It was one of the easier refunds I've ever received. With respect to my own calculat

I tried to be fair in pointing out that Groupon issued a no-hassle refund. It was one of the easier refunds I've ever received. With respect to my own calculations, it's asking a lot (or at least asking something new) of the user to vet the likelihood of actually receiving the service. Again, I tried to be fair in saying that it will take time for both vendors and consumers to flesh out the best way to interact with Groupon.