5 ms·

...providing that they can actually and predictably supply the servers. My experience with Scaleway was essentially this: they advertise that you can have virt

...providing that they can actually and predictably supply the servers. My experience with Scaleway was essentially this: they advertise that you can have virtual servers with up to 10 150GB SSD volumes, so I signed up and created a virtual server with two 150GB volumes. After several attempts over three days, the server wouldn't start at all; it never actually started. Scaleway's support told me that "it's because there are no available nodes matching your configuration." and "If our stock is low then there is more chance that the only free nodes are "default" ones, with 200GB available only". The solution, according to their support, would be to "keep trying to start the server until it works". So, they'll sell you a vServer but can't guarantee when you'll be able to spin up the machine. For me, it was a terrible experience, and Scaleway's "customer support" forums will give you a good grasp of what you're in for if you buy their service.

PaulKeeble 8y ago
I also found that in addition to that even when the server was available I had a bunch of problems even getting it to start. Their customised images just seemed to not work that day. Once I finally got the image started I then attempted a basic update && dist-upgrade and find myself looking at a bunch of errors, they had reconfigured the entirity of their image to point at their own caches, but thoses caches weren't there. I finally contacted support and their answer was that this was my fault for choosing an old Ubunutu instance (I hadn't it was new ish). I went to the forums and all I found was people with major stability issues, problems with availability and broken images. They are cheap but awful both in basic delivery and in customer support. It is not worth wasting your time with. It cost me 5 cent just to mess around and not get anywhere and that was mostly a ridiculous bill after they wasted my time so incredibly and I never got a working box. This is not a company worth dealing with.
- reacweb 8y ago
  hello, my personal website is running on a scaleway C1 (dirt cheap baremetal arm) since 3 oct 2015. There were some network issues the first months. No problem since. My main administrative task is: apt-get update/upgrade every week and backup of my site every couple of month.
  - aexaey 8y ago
    > apt-get update/upgrade every week Have a look at: https://wiki.debian.org/UnattendedUpgrades https://wiki.debian.org/UnattendedUpgrades
  - pnutjam 8y ago
    Looks like that's a physical, not a virtual.
  - usr1106 8y ago
    I use the same. I don't have any uptime requirements because it's only for freetime and experimental use. But I don't think there has been any outage (knocking on wood) If you use their Ubuntu image it should have unattended upgrades enabled already. Still, you need to watch it. Ubuntu is not very good at restarting daemons after a library has been upgraded. dhclient is regularly affected. And libc is blocked from automatic updates IIRC. The kernel anyway, because this is a diskless setup. I like the product (baremetal ARM). But I fear it's dead. They used to upgrade the kernel frequently, but now it appears that no one is working on it anymore. Of course don't try to run anything that requires performance or availability on a 4 EUR / month server.
deleted 8y ago
[deleted]
giancarlostoro 8y ago
That is horrifying... Don't sell me a virtual server if the hardware isn't remotely close to being available. I understand fronting me a bit on resources other than storage, but dang.
- Avamander 8y ago
  The annoying thing about that is when you create a server they ask money for reserved IPs (and if I remember correctly the HDDs) even if the server isn't being used or never spun up. I paid my 26 cents to them for nothing and those were the last cents they saw from me.
  - jmngomes 8y ago
    That happened to me too, they charged me for an IP address that I never got the opportunity to attach to a vServer (because there were no physical instances to spin the vServer on)
macdice 8y ago
FWIW I have had a positive experience with their super low cost small ARMv8 instances, which help me test PostgreSQL patches-in-development on that architecture. (It'd be even better if they had a FreeBSD image available.)
tiernano 8y ago
On the "sell you a server but can't guarantee when you'll be able to spin up" part, they also don't charge you till it is running. It's not like they say: sing up, spend $x on a machine, but there's a 50/50 change it won't start, but Your charged anyway...
walrus01 8y ago
OVH/Soyoustart/Kimsufi (same company) at least doesn't let you pay money for, or order a server, unless it is "in stock".
jcrubino 8y ago
A terrible experience for you, but our business model was validated as demand has been above capacity for years! Take that SI valley. La baleine échouée est maintenant la nôtre!

PaulKeeble 8y ago

I also found that in addition to that even when the server was available I had a bunch of problems even getting it to start. Their customised images just seemed to not work that day. Once I finally got the image started I then attempted a basic update && dist-upgrade and find myself looking at a bunch of errors, they had reconfigured the entirity of their image to point at their own caches, but thoses caches weren't there. I finally contacted support and their answer was that this was my fault for choosing an old Ubunutu instance (I hadn't it was new ish). I went to the forums and all I found was people with major stability issues, problems with availability and broken images. They are cheap but awful both in basic delivery and in customer support. It is not worth wasting your time with. It cost me 5 cent just to mess around and not get anywhere and that was mostly a ridiculous bill after they wasted my time so incredibly and I never got a working box. This is not a company worth dealing with.

reacweb 8y ago
hello, my personal website is running on a scaleway C1 (dirt cheap baremetal arm) since 3 oct 2015. There were some network issues the first months. No problem since. My main administrative task is: apt-get update/upgrade every week and backup of my site every couple of month.
- aexaey 8y ago
  > apt-get update/upgrade every week Have a look at: https://wiki.debian.org/UnattendedUpgrades https://wiki.debian.org/UnattendedUpgrades
- pnutjam 8y ago
  Looks like that's a physical, not a virtual.
- usr1106 8y ago
  I use the same. I don't have any uptime requirements because it's only for freetime and experimental use. But I don't think there has been any outage (knocking on wood) If you use their Ubuntu image it should have unattended upgrades enabled already. Still, you need to watch it. Ubuntu is not very good at restarting daemons after a library has been upgraded. dhclient is regularly affected. And libc is blocked from automatic updates IIRC. The kernel anyway, because this is a diskless setup. I like the product (baremetal ARM). But I fear it's dead. They used to upgrade the kernel frequently, but now it appears that no one is working on it anymore. Of course don't try to run anything that requires performance or availability on a 4 EUR / month server.

deleted 8y ago

[deleted]

giancarlostoro 8y ago

That is horrifying... Don't sell me a virtual server if the hardware isn't remotely close to being available. I understand fronting me a bit on resources other than storage, but dang.

Avamander 8y ago
The annoying thing about that is when you create a server they ask money for reserved IPs (and if I remember correctly the HDDs) even if the server isn't being used or never spun up. I paid my 26 cents to them for nothing and those were the last cents they saw from me.
- jmngomes 8y ago
  That happened to me too, they charged me for an IP address that I never got the opportunity to attach to a vServer (because there were no physical instances to spin the vServer on)

macdice 8y ago

FWIW I have had a positive experience with their super low cost small ARMv8 instances, which help me test PostgreSQL patches-in-development on that architecture. (It'd be even better if they had a FreeBSD image available.)

tiernano 8y ago

On the "sell you a server but can't guarantee when you'll be able to spin up" part, they also don't charge you till it is running. It's not like they say: sing up, spend $x on a machine, but there's a 50/50 change it won't start, but Your charged anyway...

walrus01 8y ago

OVH/Soyoustart/Kimsufi (same company) at least doesn't let you pay money for, or order a server, unless it is "in stock".

jcrubino 8y ago

A terrible experience for you, but our business model was validated as demand has been above capacity for years! Take that SI valley. La baleine échouée est maintenant la nôtre!