Hi buro9, Sorry to hear about the trouble! I can understand the frustration and I apologize that there is trouble accessing a Groupon purchase. Unfortunately

Hi buro9, Sorry to hear about the trouble! I can understand the frustration and I apologize that there is trouble accessing a Groupon purchase. Unfortunately there could be a few things going on, so it's difficult to diagnose without discussing it directly. Sometimes people just simply typed in a typo in their email when they purchased their Groupon and then are unable to get in to access it. If you're still having trouble, please never hesitate to just give us a ring like weaksauce posted here, our number M-F 9am-5pm CST 877 788 7858. Or, you can always email us too (even if it's after hours) and we will get back to you: support@groupon.com. We have a staff working feverishly after hours to help as well! Please contact us and we'll get it figured out for you---if you were charged by us, you certainly should have a Groupon! Regards, Kelly Groupon Customer Support