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Starbucks designs their stores' flow to have cashiers near an ingress point and the orders are usually delivered at the far end of the counter from where queuin
by wyldfire 9y ago
Starbucks designs their stores' flow to have cashiers near an ingress point and the orders are usually delivered at the far end of the counter from where queuing starts. Starbucks has signage indicating "mobile order pickup here" and it's usually in the same location that normal orders are delivered. I would probably wait in line at other stores but at Starbucks, I can see my order waiting for me with my name written on it. I don't feel like I'm jumping the queue -- most folks probably can't distinguish my order from one that was placed at the cashier.