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Of course the reason is that the stores are not set up to accommodate pre-orders. The design of the stores themselves imply a particular relationship with the c
by skywhopper 9y ago
Of course the reason is that the stores are not set up to accommodate pre-orders. The design of the stores themselves imply a particular relationship with the cashiers and other customers. It ought to be easy to fix for new construction and renovation if it's part of the plan. But it's a risk of pasting new business models onto existing infrastructure.
- tarheeljason 9y agoPanera has a really good model (Rapid Pickup) whereby preorders are name-tagged and shelved on a self-service, grab-and-go counter.