No. It's like handling mail to abuse@<domain>. You sort of have to do it, but noone forces you to have different employees handle mail to abuse@<each domain>,

No. It's like handling mail to abuse@<domain>. You sort of have to do it, but noone forces you to have different employees handle mail to abuse@<each domain>, or to have people in different countries do it. The people who force you to handle abuse@<domain> may or may not have the power to make you do it, which is another similar aspect. What you can not do is answer the phone and say "uh, I'm not sure who's in charge of that... let me put you on hold..."