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> "I hate email. Sometimes I won't get an answer for a few hours, or sometimes until the next day" -- Coworker It's definitely a culture thing. I've worked wit
by tonyarkles 9y ago
> "I hate email. Sometimes I won't get an answer for a few hours, or sometimes until the next day" -- Coworker
It's definitely a culture thing. I've worked with teams across the spectrum, and, personally, I definitely lean far towards async communication being the best most of the time. There's times when you can't beat a whiteboard session, but those are the exception for me.
- ryandrake 9y agoE-mail should be this tool but yes, it’s use is way too company culture dependent. Some places/people treat reading/answering email as optional. Some batch it up and “do Email” 1 day a week or so. I wish there were a better work communication tool with the response expectation of chat plus the asynchronousity of Email.
- 3pt14159 9y agoIf someone at my company routinely doesn't answer internal emails then they should be fired.
- aswanson 9y agoWhat if they're too busy doing work?
- 3pt14159 9y agoIf they're routinely dropping emails then they haven't communicated up and down that they're overloaded or they're in a shitty work environment. Either way, I've been on the other side of dropped emails and it's like sand in a motor. It's precisely why most large organizations have issues being agile.
- megaman22 9y agoWhat's routine mean? I've had people that go all Peter Potomus and start beating down the office door if you don't reply to their insane, rambling emails inside of five minutes, screeching "Did you get that THING I sent YA!" Email is a medium that should require a little bit of thought and deliberation, and if you're doing it, you can't do much else. Incoming-email-driven development is one of the more frustrating and wasteful processes I've suffered through. Ping ping ping, bouncing all around, not concentrating. It's also worth trying to cultivate some self-reliance in your coworkers, so they learn how to find information and solve problems on their own, without needing their hand held every step. It's sometimes overwhelmingly difficult not to send back a lmgtfy link to some questions.