I think it would be better to say it was incomplete. What shipped worked quite well and did what it was supposed to do, but there was a lot more functionality t

I think it would be better to say it was incomplete. What shipped worked quite well and did what it was supposed to do, but there was a lot more functionality that should have been there (voice dial for example). As meowzero says, their real problem was the quality of the hardware, it is probably the most fragile phone on the market.