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Test your design vs their design with 5 people [1] and share the results with the team. If the results are in your favor, you've effectively elevated the design

by sizzle 9y ago

Test your design vs their design with 5 people [1] and share the results with the team. If the results are in your favor, you've effectively elevated the design decision from this sole person to the greater team at large and are then presenting objective data that anyone in opposition of your design would have to publicly admit to colleagues that their reasoning is arbitrary and not grounded in reality. As a UX champion on your team, you must bring the user's voice to the table and that data will make it easier for people pulling rank to agree with you in my experience, cause they'll never take the time to test designs as they wouldn't have the skillset for UX research whereas you do (or are learning it). Cheers. 1. https://www.nngroup.com/articles/why-you-only-need-to-test-with-5-users/ https://www.nngroup.com/articles/why-you-only-need-to-test-w...

lostcolony 9y ago
They ignored published best practices (per OP), why do you think they won't also ignore data? "Admit to colleagues" assumes you roped in other managers, do you really think an individual contributor is going to win the political game at that level? Because I've seen what happens at that time; all the other managers nod their heads politely, and then behind closed doors tell the one you were butting head with "You have to reign in your people". All you end up doing is undercutting your entire team's authority, you don't elevate your own above your manager's.
- sizzle 9y ago
  That's a company that isn't going to survive and I'd probably jump ship if they were leaving the product's success to chance and on the whim product decision making. They are in for a rude awakening when competitors leverage full time UX professionals that so the user research to maintain competitive advantage. I agree you shouldn't be brazenly shaming superiors but take a step back and make the data speak for itself.

by sizzle 9y ago

lostcolony 9y ago

They ignored published best practices (per OP), why do you think they won't also ignore data? "Admit to colleagues" assumes you roped in other managers, do you really think an individual contributor is going to win the political game at that level? Because I've seen what happens at that time; all the other managers nod their heads politely, and then behind closed doors tell the one you were butting head with "You have to reign in your people". All you end up doing is undercutting your entire team's authority, you don't elevate your own above your manager's.

sizzle 9y ago
That's a company that isn't going to survive and I'd probably jump ship if they were leaving the product's success to chance and on the whim product decision making. They are in for a rude awakening when competitors leverage full time UX professionals that so the user research to maintain competitive advantage. I agree you shouldn't be brazenly shaming superiors but take a step back and make the data speak for itself.