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As a customer, I don't except a refund, but I do expect to keep my access until the last day. Example : If a payment go through on the 1st of the month and I c
by DavidPP 16y ago
As a customer, I don't except a refund, but I do expect to keep my access until the last day.
Example : If a payment go through on the 1st of the month and I cancel 5 days later, I would expect to still have 25 days of service after that.
- johns 16y agoHowever, if a customer is adamant about getting a refund, just do it and move on.