I think the article's diagnosis part hits home. But it's preaching to the choir. Most ordinary users won't see it that way. They seem to fall, hook, line, an

I think the article's diagnosis part hits home. But it's preaching to the choir. Most ordinary users won't see it that way. They seem to fall, hook, line, and sinker, for the respective platform's advertised purpose (pun fully intended). This is visible even in their complaints about a platform's perceived shortcomings.