We have run a recurring billing for 8 years. We also do monthly prepay with no refunds -- it keeps things really simple. I cannot even recall a time when someo

We have run a recurring billing for 8 years. We also do monthly prepay with no refunds -- it keeps things really simple. I cannot even recall a time when someone wanted a pro-rata refund. The only thing you'll have to deal with is the "receipt" often reminds people they want to unsubscribe, so you have to decide how strict you'll be with the no-refunds policy in that case. We typically refund them since we don't email ahead of time about the renewal. We also allow people to "deactivate" accounts to resurrect later. We have had people come back alive many times, and I doubt if we deleted everything that they would have bothered to start up again.