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Strange. My 2012 iMac and MBA are humming along just fine. And they're refurbs. My "bought as new" stuff has been just fine as well. I still have an iPhone 5s t
by moogleii 8y ago
Strange. My 2012 iMac and MBA are humming along just fine. And they're refurbs. My "bought as new" stuff has been just fine as well. I still have an iPhone 5s that, save for the old battery, works normally.
I haven't encountered a bricked phone via an updated iOS, but I have had android folks who weren't running flagships try to get the latest OS, and brick their phones.
Lastly, when I do have an issue, the apple customer service has just been too good to me over the years. My friend dropped my phone recently, and unluckily for me, it landed on a metal rail, damaging the sleep button. But Apple replaced the phone for free. As well as a wireless keyboard my coworker had me bring in. I had no receipt for that one, but it took too long for them to locate a buyable replacement of that particular model, so the CSR just gave me a newer model, for free. YMMV of course, but they seem empowered to do far more than typical companies.
But this is all pointless; we can go round and round with anecdotes all day.
- uhhhhhhh 8y agoWhile I've had issues with macbook pro's and 2 older iphines (all new when given to me), that's really the extent of my personal experiences. I've heard good things about them from others, so assume my experiences are a-typical. I've never dealt with an apple support person, all my interaction has been through my companies tech staff who are competent. Specific to apple hardware, it just seems better than the average windows/linux/android hardware, but you pay for it and can often find equivalently good hardware for a similar or less premium. at the end of the day, use what your family IT guy will support for free, and if you're an IT guy, use what you like.
- ruirr 8y agoI do agree that Macs are built with quality. After the 5S, iPhones are not worth the premium you pay for them.
- danmg 8y agoTake a look at what someone who repairs them on a regular basis says about Apple's quality: https://www.youtube.com/watch?v=AUaJ8pDlxi8 https://www.youtube.com/watch?v=AUaJ8pDlxi8 .