> When you are talking to 'the business' I find it helpful to remember you are their 'tool'. How you do what you do, or what you use to do it may be an unhelpfu

> When you are talking to 'the business' I find it helpful to remember you are their 'tool'. How you do what you do, or what you use to do it may be an unhelpful abstraction. Oh, I am aware. I don't resent it - I've grown past that (I was, once - I was more dogmatic nerd then). It's rather that there's often a mismatch between the technical ground reality and the business reality - focusing on bridging that gap would be helpful for all involved. Part of that is my role, part of that is the role of the business. :)