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I've returned my Comcast cable boxes in the past, but then they just ship you a new one because they notice you don't have any equipment on your account. It doe
by rconti 9y ago
I've returned my Comcast cable boxes in the past, but then they just ship you a new one because they notice you don't have any equipment on your account. It doesn't cost me anything, but when I lose it and later cancel service, you can bet i'll be charged for it.
- DoubleCribble 9y agoWe canceled service and returned our Comcast box to the local office once a local WISP became available. A week later, a bill arrived in the mail charging us for the box. Apparently, the billing system doesn't first check the equipment return system and it took 45 minutes with Customer Service for the barely trained CS agent to figure out how to go off script and recognize the equipment was indeed already in their possession. After years of being over charged for under performing service, I can only hope for more WISPs to spring up and eat Comcast's lunch.
- freedomben 9y agoIt's probably wishful thinking, but I hope Elon saves us with SpaceX broadband.