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The GDPR explicitly says you may charge a reasonable fee to cover your administrative costs.
by dangrossman 9y ago
The GDPR explicitly says you may charge a reasonable fee to cover your administrative costs.
- sebazzz 9y agoFive euros I was told in the knowledge session at my work.
- SyneRyder 9y agoOh! I totally missed that. Thank you for the correction. Not meaning to be argumentative, but is there a reference for that beyond Article 12 Section 5? (I probably missed that too.) But that section seems to suggest you can only charge a fee (or even decline to act) if the requests are unfounded or repeatedly excessive: https://gdpr-info.eu/art-12-gdpr/ https://gdpr-info.eu/art-12-gdpr/ "Where requests from a data subject are manifestly unfounded or excessive, in particular because of their repetitive character, the controller may either: charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or refuse to act on the request. (Google's clause was opting to charge for any deletion request that is not yet automated.)