You don't need to be an expert to criticize the user experience of a product. A reviewer who says "this phone is slow" is probably right. It requires much deepe

You don't need to be an expert to criticize the user experience of a product. A reviewer who says "this phone is slow" is probably right. It requires much deeper knowledge to criticize internal details. A reviewer who says "they used too big a capacitor for C143" would need to understand a great deal about the design for that claim to be credible. Most of the negatives in the article seemed to be of the second kind.