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From the front page about a week ago: https://uxdesign.cc/turbotax-design-1a37356adc61 https://uxdesign.cc/turbotax-design-1a37356adc61 And "a dozen" fields fo
by Nullabillity 9y ago
From the front page about a week ago: https://uxdesign.cc/turbotax-design-1a37356adc61 https://uxdesign.cc/turbotax-design-1a37356adc61
And "a dozen" fields for the common case is still absolutely ridiculous. Here the "common case" e-filing requires exactly three fields: your personal number, your password, and your password again after you've confirmed everything.
Even the time they got it wrong (an employer was missing) it took.. two extra numbers: their org no. and the total pay.
- cepth 9y agoI probably should’ve made clear that I support the idea of pre-filled taxes for most people. At the same time, I think there’s some tendency towards exaggeration on how hard someone who derived all their income from a single W-2 has to work to file taxes. Your W-2 alone has 20 boxes, albeit usually a dozen are actually used. When you file using a free online service, they have to ask you if you’re filing jointly, if you have dependents etc. A dozen fields is not a lot of work when you’re literally retyping information from a paper form. It’s tedious, but not particularly time consuming. It took me maybe an hour, part of which was just getting my pay stubs and W-2 out.
- p49k 9y agoNot everyone is a well-educated HN reader like yourself. I know tons of people (genuinely good people who work hard and contribute significantly to our society) who get anxiety around tax time and end up paying for services they don't need because they buy into the dark patterns and scare tactics pushed by Intuit and H&R Block. They wouldn't have this problem if they received a pre-filled form in which they knew there would be basically zero chance of error if they were a regular W2 employee.