> When I hear them though I just think, your laptop failed and you had to repair it yourself. They could have gotten the laptops repaired via Lenovo. There was

> When I hear them though I just think, your laptop failed and you had to repair it yourself. They could have gotten the laptops repaired via Lenovo. There was nothing stopping them from getting that done within the warranty period. Exactly like Apple. > I _need_ it have a bathtub graph of reliability and not go wrong in the first place Cool. That's you. But electronics do go bad, including Apple devices. And sometimes people's requirements and abilities change, and they need larger storage. The sensible solution to that is not "buy whole new device".