The team at TSB must be utterly incompetent, if the alternative of bringing in a new team, with absolutely no knowledge of the systems or what has been done in

The team at TSB must be utterly incompetent, if the alternative of bringing in a new team, with absolutely no knowledge of the systems or what has been done in the last 18 months, is thought to have a better chance at working. That's the message I get. More likely, IBM will install a standard COTS banking software platform, migrate data where they can, and declare success. If account balances match, that will be enough. Desired functionality, either for internal users or customers, will be secondary. And that's probably what TSB should have done from the beginning, minus the IBM involvement. That hasn't worked well historically, based on the number of lawsuits against then for failing to deliver contracted systems.