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I don't doubt that your statements are true. However, services like this do stop a lot of fraud. If you do not have some basic filtering in place, it is that mu
by singlow 8y ago
I don't doubt that your statements are true. However, services like this do stop a lot of fraud. If you do not have some basic filtering in place, it is that much easier for the less sophisticated fraudster. The particulars of your business will definitely affect the ability to stop some types of fraud. However if you are shipping a product to your customer you can make fraud pretty hard. It will depend largely on the product you are selling. You have to increase the effort required to successfully get a product shipped so that it exceeds the profit that can be made from it.
In our case we often do something similar to this:
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No order is rejected outright - but various combinations of criteria cause a manual review of the order. This prevents customers getting error messages and also avoids having fraudsters receive quick feedback.
Shipping addresses known to be forwarding mail centers or mailboxes are flagged.
If the billing address does not match the shipping address, and the IP is flagged as proxy/vpn/datacenter, etc. or is too far from the billing/shipping address, it is flagged. This allows most people to ship to their office even though the credit card is at their home address, etc.
If the billing address is to far from the shipping address it is flagged. Fraudster are limited to using cards that have billing addresses in a close range to where they can receive goods.
The machine learning system gives a score and various thresholds of that score are used to trigger in combination with other factors.
Flagged items are manually reviewed. Sometimes customers are called to do human verification.
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Some still get through, but I just implemented one a few weeks ago and saw 99% reduction in fraud orders, and a 90% reduction in man-hours for reviewing orders. In most cases, the fraudsters will just see that it is no longer worth their time and move on to easier targets. Obviously this particular store had a serious problem due to a high level of automation and an easily resalable product. The margin of the product and relatively low shipping costs allowed the fraud to get to pretty high levels before they really focused on it.
- r00fus 8y agoWow, so I guess you could say that you don't have to be 100% effective, just better than the other potential victims.
- shiven 8y agoMakes sense though. If your herd is being attacked by a pack of wolves, as long as there is someone slower/weaker/dumber than you, they’ll become the target and your likelihood of staying alive goes up. TLDR: don’t be last, second to last is still OK. I guess.
- singlow 8y agoIts not just that there are other victims. Let's say you are selling a widget for $50. The fraudster can order some of these and put them up on Amazon for $45. They have costs associated with this, including the cost of acquiring usable CC numbers, the cost of running their store, the cost of placing the fraudulent orders. I can increase the cost of the first and third in that by filtering a large number of their orders. Many of their CCs aren't going to pass the filter and many of the time they spend making the orders is wasted. Even if they have bots making the orders, there is a cost associated with it. Increase it enough and they don't really make enough for it to be worth their while.
- WTFWORLD 8y agoI'm former carder, so We use drops instead forwarding mail center. So we change billing to our address, fuck ML )