3 ms·

Wait, making sure they're not getting defrauded is a bad business model?

• Sohcahtoa82 8y ago
  Requiring customers to go out of their way to ensure they're not abusing their service is terrible customer service and will drive people away. It is absolutely a bad business model.
  • tedivm 8y ago
    Customers have cell phones, and the receipts are the size of the tickets themselves at most theaters (since they use the same printers). You literally just have to bust your phone out and take a picture.
  • fanzhang 8y ago
    You see it all the time in the insurance business -- when you make a claim many times insurance companies verify it. Yet insurance is still a good business. Sure, it's a nuisance, but ipso facto a bad business?