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Thanks for voicing your valid concerns. Regarding polish we're improving existing features all the time, we're very close to a big refactor of the merge reques

by sytse 9y ago

Thanks for voicing your valid concerns. Regarding polish we're improving existing features all the time, we're very close to a big refactor of the merge request view. Regarding CI/CD environment deletion I can find it in the API https://docs.gitlab.com/ee/api/environments.html#delete-an-environment https://docs.gitlab.com/ee/api/environments.html#delete-an-e... but I'm not sure about the interface. Support has had trouble scaling, we just hired a director to make sure we get on track, sorry about that. Having you builds fail intermittently is bad, this should be a problem only on GitLab.com Reliability of that is not where it should be and we're taking drastic actions to improve it. If anyone reading this is up for the challenge please see https://jobs.lever.co/gitlab/a9ec2996-b7b6-4d87-aed0-1fc2ce3f8faa https://jobs.lever.co/gitlab/a9ec2996-b7b6-4d87-aed0-1fc2ce3... Regarding the yearly pricing this is a tradeoff we made, see point 7 of https://about.gitlab.com/handbook/product/pricing/#when-is-a-dollar-not-a-dollar https://about.gitlab.com/handbook/product/pricing/#when-is-a... I thought we offered a 30 day money back guarantee but I can't find it onhttps://about.gitlab.com/pricing/ https://about.gitlab.com/pricing/ so I'll ask product marketing what is up with that.

dsumenkovic 9y ago
To add to sytse's answer Environments currently can't be deleted from the UI. We have an issue open about it at - https://gitlab.com/gitlab-org/gitlab-ce/issues/25388 https://gitlab.com/gitlab-org/gitlab-ce/issues/25388 The issue gained a lot of traction. It's scheduled for 11.1.
jhurewitz 9y ago
It is actually 45 days and in our subscription terms, Section 5.2: "If Customer terminates this Agreement pursuant to Section 6.2 within 45 calendar days from receipt of the initial invoice for the Licensed Materials, GitLab will refund all Fees paid hereunder."

by sytse 9y ago

dsumenkovic 9y ago

To add to sytse's answer Environments currently can't be deleted from the UI. We have an issue open about it at - https://gitlab.com/gitlab-org/gitlab-ce/issues/25388 https://gitlab.com/gitlab-org/gitlab-ce/issues/25388 The issue gained a lot of traction. It's scheduled for 11.1.

jhurewitz 9y ago

It is actually 45 days and in our subscription terms, Section 5.2: "If Customer terminates this Agreement pursuant to Section 6.2 within 45 calendar days from receipt of the initial invoice for the Licensed Materials, GitLab will refund all Fees paid hereunder."