4 ms·
I used to work at Dropbox (as a PM, not a dev so I can't speak to that specific experience). It was made pretty clear during orientation that there was some mo
by tschwimmer 9y ago
I used to work at Dropbox (as a PM, not a dev so I can't speak to that specific experience).
It was made pretty clear during orientation that there was some monitoring software installed on your computer that needed to be installed so we could keep our various compliances (HIPAA, PCI, etc). I think they were pretty clear that humans were not actively reviewing these logs (i.e. a computer would flag activity based on a heuristic) which definitely made me feel better. I was friends with people on the internal security team, and it was very obvious that they took employee privacy very seriously, at least from a philosophical perspective.
Obviously, people used their work computers for personal things. People installed Steam, Skype, whatever. I never heard of anyone getting in trouble for using that kind of software.
Security actually contacted me about my usage once. I was doing some Wikipedia browsing about password cracking cracking software and I noticed that there was one program in particular (Cain and Abel) that was exclusively for Windows. That struck me as weird, because I expected most security software to be run on *nix systems. Anyway, I went to the Cain and Abel homepage, browsed around a bit and then went on my merry way.
The next day, I get a somewhat alarming email from the security team alerting me that my computer had been compromised and removed from the network. I reached out to the guy who sent the email over Slack, and I go to his desk for a quick meeting. I ask him what the deal is, and he checks my Macbook's S/N against the list of flagged machines. He asked me if I had gone to "www.oxid.it" and at that point I freaked out a bit because I didn't recognize the domain. We searched the domain, and it was at that point I realized it was the same software I was looking up the previous day, and told him the site visit had been intentional. He explained that visiting the site is behavior consistent with a compromised machine and that would explain why I had gotten flagged.
I pointed out that C&A is Windows only software and I was running OSX, and he gave me the (somewhat unsatisfying) answer that you can't be too careful. After that, he told me to be careful and sent me on my way.
Overall, I had a pretty positive perception of the internal security team. They had a strong reputation and seemed to execute competently without being obstructionist.
I hope this answer gives you a bit of insight. I'd be interested to see how other shops do it.