While the document might reveal that in some aspects they were not well prepared, I must say opening up the document rather increases my trust than reduces it.

While the document might reveal that in some aspects they were not well prepared, I must say opening up the document rather increases my trust than reduces it. I'm sure other companies have their risks and poor practices, too. Why should I trust them more for not communicating? (Marketing BS is not communication. Communication requires a receiver and I typically deny to mentally receive it. At least not without reading heavily between the lines)