You have my sincere thanks for prioritizing workflow improvement. In healthcare IT, so many decisions are made without stakeholder input, leading to truly bizar

You have my sincere thanks for prioritizing workflow improvement. In healthcare IT, so many decisions are made without stakeholder input, leading to truly bizarre interfaces and less time I get to spend with each patient. There are some exceptions, and there are limitations (meeting HI-TECH requirements, etc), but workflow generally seems an afterthought (well, 1 of 3 places I was at had things right-- probably tellingly, system was designed by MD programmers). I remember running into a UX-programmer in a hospital elevator excitedly asking my thoughts about the recent "upgrade" to the computer system. Basically IT made aesthetic changes (larger, fancier buttons) with 1-5 second animations (including delays) each time you pressed them. I suspect they didn't test the software on the VMware machines we used, which had crippled specs. You can imagine my feedback-- (20 patients * 40 button presses per patient * 5 seconds per button press = 1 hour wasted each working day waiting on that obnoxious UI. That translates to 1 hour of lost sleep per night.