"You're driving our car wrong." This blog post is all about how the users need to alter the way they use the product. I've always been a firm believer than so

"You're driving our car wrong." This blog post is all about how the users need to alter the way they use the product. I've always been a firm believer than software should be intuitive and should influence the users to use the software in the way the developers want. If you want users to act more kindly and welcoming, incentivize that behavior. Some ideas for SO: - Create new reputational incentives for kindness - Offer the kindest users a vacation and write an article about them from time to time calling them out for acts of kindness - Allow newbies to report unkind behavior which would hurt reputation of the offender - Create workflow to assist the elite users in dealing with frustrating questions/answers/comments (a button to say, "It would help us if you clarified the question" would help eliminate a comment that says "You don't make sense idiot")