"Vast majority of people" want it _their_ way. And this is where enterprise-y software fail really hard. They think that making software as dumb as possible the

"Vast majority of people" want it _their_ way. And this is where enterprise-y software fail really hard. They think that making software as dumb as possible they will please the dumb. In the real world it doesn't work like that. Dumb users don't know how to tweak things but they know that they can ask other people to help them.