> I think it's worth it for companies to completely outsource maintenance to specialized companies. This isn't any kind of panacea either. This works up until

> I think it's worth it for companies to completely outsource maintenance to specialized companies. This isn't any kind of panacea either. This works up until the contractor/contracting company goes out of business, decides they no longer want to work on "unsexy" products or get dropped because management hasn't a clue as to why they keep receiving invoices from a random company. I've seen variations of scenarios like these play out time and again. I think more companies need to realize that they are in fact now software companies in some shape or form, take ownership of their code and make the necessary personnel hires. The days of outsourcing everything IT are over.