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I find an interesting contradiction between the recommendations to a) check your email only at scheduled times b) when you are working, say no to interruption
by newfoundglory 8y ago
I find an interesting contradiction between the recommendations to
a) check your email only at scheduled times
b) when you are working, say no to interruptions
c) instead of replying with an email, walk over to someone’s desk [and assume that they are ready to chat with you at any moment instead of sending them an email that they can read on their own schedule]
- dredmorbius 8y agoYou've omitted the immediately preceding qualifier: "if something can’t be resolved quickly on email, suggest a meeting or simply walk to your colleague’s desk to confirm a plan." The party sending the email has already 1. signalled importance and 2. your own filter has indicated your agre,ent. If 1. was in fact false, there's the (perhaps remote) possibility that the sender(s) will come to realise that "send email" corresponds to "I will be interrupted in return". As an organisational norm, this is likely a Good Thing to cultivate.
- rando444 8y agoYou're inferring that the only option is to interrupt someone, when it's perfectly possible to schedule a meeting or send a message asking them when they can make some time for a quick chat.
- nine_k 8y agoSchedule is predictable well in advance. Interruptions aren't.
- lainga 8y agoLetsop's principle: be conservative in what you accept and liberal in what you send.