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Ask HN: Is email the new fax?

7 points by Fsp2WFuH 8y ago

randomerr 8y ago
Yes. We have our Exchange system setup that if we have 'SECURE' in the title it will check if we TLS agreement with the receiving server. If we do, we'll send the email through with encryption. If not, the receiver is required to sign-up for our secure web service and then use a one-time code to download the file. We do limit the file size of what we'll send in encryption. But does someone really need a 3 gig PDF? We really only keep fax for government requirements and the few outliers that will not cut the phone cord. We were getting some many junk faxes we had to implement a white-list.
jnordwick 8y ago
As in dated technology that is still chugging along? Yes. As in terms of usage? No. I still have to fax things to the government, and I have no idea why. For example, I had to fax an old tax return to California Franchise Tax Board, but they would only accept mail or fax. And I never scan something and email it. Even banks went straight past email check deposits to smart phone photo check deposit. I put pictures on the web. I text things way more. I use Google Docs, Drive, DropBox, or the cloud for about everything else.
- jlgaddis 8y ago
  > ... but they would only accept mail or fax. It's because the USPS (and FedEx, UPS, et al.) and fax are considered "secure" methods of transmission for confidential or private information (including PHI). E-mail is not, because it travels over the public Internet.
  - Rjevski 8y ago
    But technically it’s just as insecure, if not more - email has opportunistic encryption, fax doesn’t.
partycoder 8y ago
Whoever argues that Slack is the new thing, I give you this > sudo ps_mem | grep slack 564.3 MiB + 72.4 MiB = 636.8 MiB slack (5) I run it because I have to, but I really hate how bloated it is, and how the background color (white) cannot be changed. Usually end up running "xcalib -i -a" (invert colors) before switching to slack.
gsich 8y ago
Every "competitor" has the same problem: No federation and walled garden. Email is compatible with every programming language, device, operating system ... you name it. It's the most compatible system there is. Try sending a message from Slack to Whatsapp for comparison.
na85 8y ago
Yes, it is the new fax, in a good way. I wish everyone would stop trying to disrupt it.
spyckie2 8y ago
No. Fax is a specific communication medium where you can send physical documents to others, and was replaced by email because email was a general communication medium that was more accessible (everyone had it), and didn't have as high costs to accessibility especially for non business users (fax machine). The current trend is actually the reverse: general communication is being replaced by specific communication that is better suited for the type of communication it is. Social, pictures, group chat, business collaboration, negotiation/agreement, etc - email CAN function as the medium but is not ideal, whereas the apps that replace email streamline the communication experience.
- notheguyouthink 8y ago
  I've been wishing we'd come out with a few new email expectations, like email in json format or something. It sounds insane I know, but right now all email is human intended, right? Yet, I love the distributed medium over email.. I want more of it. I realized I want more when, a while back, I saw someone working on a social network over email. I realized that it's a brilliantly low-tech solution to a problem people are trying to solve in fairly complex and inventive ways (like Scuttlebutt). Social network posts as email would be an interesting approach to the problem. Back to my original statement, data emails would allow users to carry a pile of application data (like their social net feed) with them. Since email is something federated, backup-able, migrate-able, etc - users would own their own data. I like that idea. Fundamentally I love the idea of email. I do of course have reservations with the idea of introducing non-human oriented emails, but I hope you (reader) can look past that and onto the intent - offering slightly more feature to a robust, tried and true platform. I say "slightly more" with care. Lest we make email a steaming pile of innovation like we always do.
  - spyckie2 8y ago
    This is why I was so in love with Google wave, and so disappointed in it's result.
newscracker 8y ago
In the sense that it's not used as widely, except in certain circumstances? No way! Email is here to stay for a long, long time (maybe even beyond the lifespan of anyone reading this in 2018). Even if person-to-person communication has shifted to different apps and platforms (like Facebook or Telegram or WhatsApp or Snapchat or Instagram or Google+ or what have you), communications within companies and communications from companies to customers, potential customers, suppliers and others, are cases of large scale regular use of email — as a communication platform and an archival platform.
htsideup 8y ago
It's the new (old) fax since the 90s.

7 points by Fsp2WFuH 8y ago

Yes. We have our Exchange system setup that if we have 'SECURE' in the title it will check if we TLS agreement with the receiving server. If we do, we'll send the email through with encryption. If not, the receiver is required to sign-up for our secure web service and then use a one-time code to download the file. We do limit the file size of what we'll send in encryption. But does someone really need a 3 gig PDF? We really only keep fax for government requirements and the few outliers that will not cut the phone cord. We were getting some many junk faxes we had to implement a white-list.

jnordwick 8y ago

As in dated technology that is still chugging along? Yes. As in terms of usage? No. I still have to fax things to the government, and I have no idea why. For example, I had to fax an old tax return to California Franchise Tax Board, but they would only accept mail or fax. And I never scan something and email it. Even banks went straight past email check deposits to smart phone photo check deposit. I put pictures on the web. I text things way more. I use Google Docs, Drive, DropBox, or the cloud for about everything else.

jlgaddis 8y ago
> ... but they would only accept mail or fax. It's because the USPS (and FedEx, UPS, et al.) and fax are considered "secure" methods of transmission for confidential or private information (including PHI). E-mail is not, because it travels over the public Internet.
- Rjevski 8y ago
  But technically it’s just as insecure, if not more - email has opportunistic encryption, fax doesn’t.

partycoder 8y ago

Whoever argues that Slack is the new thing, I give you this > sudo ps_mem | grep slack 564.3 MiB + 72.4 MiB = 636.8 MiB slack (5) I run it because I have to, but I really hate how bloated it is, and how the background color (white) cannot be changed. Usually end up running "xcalib -i -a" (invert colors) before switching to slack.

gsich 8y ago

Every "competitor" has the same problem: No federation and walled garden. Email is compatible with every programming language, device, operating system ... you name it. It's the most compatible system there is. Try sending a message from Slack to Whatsapp for comparison.

na85 8y ago

Yes, it is the new fax, in a good way. I wish everyone would stop trying to disrupt it.

spyckie2 8y ago

No. Fax is a specific communication medium where you can send physical documents to others, and was replaced by email because email was a general communication medium that was more accessible (everyone had it), and didn't have as high costs to accessibility especially for non business users (fax machine). The current trend is actually the reverse: general communication is being replaced by specific communication that is better suited for the type of communication it is. Social, pictures, group chat, business collaboration, negotiation/agreement, etc - email CAN function as the medium but is not ideal, whereas the apps that replace email streamline the communication experience.

notheguyouthink 8y ago
I've been wishing we'd come out with a few new email expectations, like email in json format or something. It sounds insane I know, but right now all email is human intended, right? Yet, I love the distributed medium over email.. I want more of it. I realized I want more when, a while back, I saw someone working on a social network over email. I realized that it's a brilliantly low-tech solution to a problem people are trying to solve in fairly complex and inventive ways (like Scuttlebutt). Social network posts as email would be an interesting approach to the problem. Back to my original statement, data emails would allow users to carry a pile of application data (like their social net feed) with them. Since email is something federated, backup-able, migrate-able, etc - users would own their own data. I like that idea. Fundamentally I love the idea of email. I do of course have reservations with the idea of introducing non-human oriented emails, but I hope you (reader) can look past that and onto the intent - offering slightly more feature to a robust, tried and true platform. I say "slightly more" with care. Lest we make email a steaming pile of innovation like we always do.
- spyckie2 8y ago
  This is why I was so in love with Google wave, and so disappointed in it's result.

newscracker 8y ago

In the sense that it's not used as widely, except in certain circumstances? No way! Email is here to stay for a long, long time (maybe even beyond the lifespan of anyone reading this in 2018). Even if person-to-person communication has shifted to different apps and platforms (like Facebook or Telegram or WhatsApp or Snapchat or Instagram or Google+ or what have you), communications within companies and communications from companies to customers, potential customers, suppliers and others, are cases of large scale regular use of email — as a communication platform and an archival platform.

htsideup 8y ago

It's the new (old) fax since the 90s.